16:41Machine-translated from Azerbaijani by AIRead in Azerbaijani
Apple to Permanently Shut Down Its 28-Year-Old Official Support Forum
Apple will permanently shut down its official Apple Support Community forum on November 20, 2026. The platform has already been switched to read-only mode. As a result, users can no longer create new posts or reply to existing threads. On the 28-year-old forum, users discussed problems involving the iPhone, Mac and other Apple products.
The forum had been operating since 1998 and was initially called Apple Tech Exchange. The platform's name changed several times in subsequent years. For a time, it was also known as Apple Discussions. The fate of the technical information accumulated by users over 28 years remains unclear once the site shuts down. Apple Support Community often appeared among the top results in searches related to technical problems and features. Experienced users offered advice to others there, and Apple representatives sometimes also suggested solutions. After the forum shuts down, users will be directed to guides and support materials on the official Apple Support website.
The company evaluated its strategy and customer needs and decided to shut down the forum. Apple did not announce the move separately in advance. No information has been provided on whether threads written over the decades will remain publicly accessible afterward. As a result, old posts may be deleted entirely after November 20. The decision has received mixed reactions from users. Some emphasized that the forum contained many useful answers and older solutions. Others wrote that they frequently encountered unhelpful answers on the platform. After the official forum shuts down, users will have to turn to social media and other online communities for advice.
The forum had been operating since 1998 and was initially called Apple Tech Exchange. The platform's name changed several times in subsequent years. For a time, it was also known as Apple Discussions. The fate of the technical information accumulated by users over 28 years remains unclear once the site shuts down. Apple Support Community often appeared among the top results in searches related to technical problems and features. Experienced users offered advice to others there, and Apple representatives sometimes also suggested solutions. After the forum shuts down, users will be directed to guides and support materials on the official Apple Support website. The company evaluated its strategy and customer needs and decided to shut down the forum. Apple did not announce the move separately in advance. No information has been provided on whether threads written over the decades will remain publicly accessible afterward. As a result, old posts may be deleted entirely after November 20. The decision has received mixed reactions from users. Some emphasized that the forum contained many useful answers and older solutions. Others wrote that they frequently encountered unhelpful answers on the platform. After the official forum shuts down, users will have to turn to social media and other online communities for advice.