10:05Machine-translated from Azerbaijani by AIRead in Azerbaijani
Lenovo Confirms Issue Causing Legion Go Devices to Stop Working
Lenovo has confirmed an issue that causes the screens of some Legion Go handheld gaming consoles to remain black and the devices to stop working during installation of the BIOS V42 update.
According to the company, the BIOS update in question was not distributed through Windows Update or Legion Space. Lenovo has also removed the V42 update from its official support page while it continues to investigate the issue. The company said users who successfully installed the update do not currently need to take any additional action. Users whose screens remained black during the update are advised to first hold down the device's power button for about 10 seconds, then wait approximately one minute before turning the device back on. If the issue is not resolved, users should contact Lenovo customer support. On Lenovo's forums, a company employee named Daniel_Legion also said affected devices still under warranty should be repaired free of charge. According to him, devices that are no longer under warranty may also be eligible for free repairs, although this depends on local laws. Lenovo has not yet officially confirmed this statement.
According to the company, the BIOS update in question was not distributed through Windows Update or Legion Space. Lenovo has also removed the V42 update from its official support page while it continues to investigate the issue. The company said users who successfully installed the update do not currently need to take any additional action. Users whose screens remained black during the update are advised to first hold down the device's power button for about 10 seconds, then wait approximately one minute before turning the device back on. If the issue is not resolved, users should contact Lenovo customer support. On Lenovo's forums, a company employee named Daniel_Legion also said affected devices still under warranty should be repaired free of charge. According to him, devices that are no longer under warranty may also be eligible for free repairs, although this depends on local laws. Lenovo has not yet officially confirmed this statement.